Shipping Policy

At Theodyo, we strive to ensure a seamless and efficient shipping experience for our customers. Below are the details of our shipping policy:

1. Order Processing Time

  • Processing Time: All orders are processed and shipped within 24 hours of receiving the order. Please note that orders placed on weekends or holidays will be processed the next business day.

2. Shipping Time

  • Delivery Time: After processing, orders typically take 4-5 working days to be delivered to your specified address.

3. Shipping Costs

  • Standard Shipping: Shipping costs are calculated at checkout based on your location and the weight of your order. We strive to offer competitive shipping rates.

4. Shipping Confirmation and Order Tracking

  • Confirmation: Once your order is shipped, you will receive a shipping confirmation email with tracking information.
  • Tracking: You can track your order using the tracking number provided in the confirmation email.

5. Shipping Locations

  • Domestic Shipping: We currently ship to addresses within India. Unfortunately, we do not offer international shipping at this time.

6. Delays and Issues

  • Delays: While we strive to deliver within the estimated time frame, please note that unforeseen circumstances such as weather conditions, holidays, or carrier delays may affect delivery times.
  • Issues: If you experience any issues with your delivery, please contact our customer service team for assistance.

7. Contact Information

  • Customer Service: For any questions or concerns regarding shipping, please reach out to our customer service team.
    • Email: support@theodyo.com
    • Phone: 8104408935